When do you need a graph instead of a linear workflow?
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Linear workflows break when the real world has branches. Graph-based workflows model processes as nodes and edges: what happens next depends on conditions, not a fixed sequence.
A lead comes in. Maybe they're sales-ready. Maybe they need nurture. Maybe they're a partner, not a customer. The path branches—and sometimes loops back.
Graph-based workflows match how decisions actually flow—branching, conditional, sometimes circular.
Building workflows with complex branching?